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Quality
Testing
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After-Sales-Service
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Personal
Training
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Computerisation
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BarCoding
Quality Testing
Rigorous
quality control test at National Laboratories are carried out to
ensure quality of products.
After-Sales-Service
After-sales-services is provided at all locations of the depots.Regional
and All-India After-sales-service directories have been published
comprising names, addresses, telephone numbers of dealers/service
centres to enable the customers to avail better after-sales-service
facility.
After-sales-service Camp/Melas are held at regular intervals to
provide after sale services.
Personal
Training
In order to improve the quality of output, various Human Resource
Development(HRD) activities are being organized for the staff at
the institute of national repute, namely the Administrative Staff
College of India, IIM Ahmedabad, IIM Lucknow and Management Associations.
Computerisation
The department is under the process of converting its entire infrastructure
towards Computerization. Its headquaters and most of the depots
have been computerized. Shortly all the depots will be working on
a Real-time system.
BarCoding
The department is also making progress to include the process of
barcoding its entire inventory
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