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The
department has set higher targets for itself.Also, with economic
liberalisation and media explosion, our customers' aspirations
too have gone up. To keep pace, we have planned the following:
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Local
supplies and direct deliveries at the Area Depots,thus cutting
down transit time and transportation cost.
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Improve After-Sales-Service and local replacement for defective
products at All-India level.
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Plans
for additional warehousing.
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Opening new depots for enhanced accessibility.
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Introducing Consumer Empowerment programmes.
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